Last updated: 15.12.2025
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Karo Sambhav Private Limited (“Karo Sambhav”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data shared with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data through our website www.karosambhav.com (“Website”), in accordance with applicable Indian data protection laws.

By accessing or using this Website and submitting your information, you consent to the processing of your personal data in accordance with this Privacy Policy. If you do not agree with the terms set out herein, please do not use the Website.
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1. Applicability and Scope

This Privacy Policy applies to all visitors and users of the Website who voluntarily provide personal data while seeking information, services, or support from Karo Sambhav.

This Policy should be read together with the Website’s Terms and Conditions.

2. Personal Data We Collect

We collect personal data only where it is voluntarily provided by users through forms or other direct interactions on the Website. The categories of personal data collected may include:
• Name
• Organisation name
• Nature of the entity (for example, individual consumer, enterprise, institution, government representative, or other)
• State and city
• Email address
• Contact number
• Nature of enquiry or support requested
• Type of waste proposed to be handed over
• Purpose of engagement
• How the user came to know about Karo Sambhav

Where personal data is provided on behalf of an organisation or institution, the user represents that they are authorised to share such information.We do not knowingly collect personal data from children.

3. Purpose of Processing

Personal data is collected and processed for the following lawful purposes:
• To respond to enquiries and service requests
• To facilitate waste collection, recycling, and related services
• To communicate regarding programmes, initiatives, or partnerships
• To understand the nature of users and entities engaging with Karo Sambhav
• To improve our outreach, awareness efforts, and service delivery
• For internal documentation, reporting, and compliance purposes
• To meet legal or regulatory obligations

Personal data is processed only for purposes that are clear, lawful, and necessary.

4. Consent and User Rights

Personal data is collected with the user’s free, informed, and specific consent.In accordance with applicable law, users have the right to:
• Request access to their personal data
• Request correction or updating of inaccurate data
• Withdraw consent for further processing, subject to legal or contractual requirements
• Raise grievances regarding data handling practicesRequests may be made by contacting the Grievance Officer as detailed below.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable law. Once such purpose is achieved, the data is securely deleted or anonymised.

6. Disclosure and Sharing of Personal Data

We do not sell, rent, or trade personal data.
Personal data may be shared only in the following limited circumstances:
• With authorised internal personnel on a need-to-know basis
• With service providers or partners involved in fulfilling a specific request, subject to confidentiality and data protection obligations
• With government authorities or regulators where disclosure is required under applicable law
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All reasonable steps are taken to ensure that third parties process personal data in accordance with applicable legal standards.

7. Reasonable Security Practices
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We implement reasonable administrative, technical, and organisational security measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure. These include:
• Secure website infrastructure (HTTPS encryption)
• Restricted access to personal data
• Password-protected systems and controlled permissions
• Use of secure and reputable third-party service providers
• Internal procedures for safe handling of personal data

8. Cookies and Website Analytics
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The Website may use limited cookies or similar technologies solely to improve website functionality and user experience. These do not collect personal data unless explicitly provided by the user.
Users may manage cookie preferences through their browser settings.

9. Grievance Redressal

In accordance with applicable law, users may raise grievances or concerns regarding the collection, use, or processing of their personal data.
Grievances may be addressed to: engage@karosambhav.com
We shall endeavour to address grievances within a reasonable time period in accordance with applicable legal requirements.

10. Third-Party Links
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The Website may contain links to external websites. Karo Sambhav is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those websites independently.
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11. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page with a revised “Last updated” date. Continued use of the Website constitutes acceptance of the updated Policy.

12. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Email: engage@karosambhav.com
Website: www.karosambhav.com
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